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Frequently asked questions

How long does it take to see results?

Most customers report noticeable changes within 4–6 weeks of consistent use, though results vary by person and protocol. For nutrient and adaptogen-based formulas, we recommend a 90-day window before judging fit.

What does "protocol-based" mean?

Each Root 1 Essentials product is designed to fit into a daily protocol — supplement + a small set of supporting habits (sleep, sunlight, movement, food). Protocols are built so the supplement is the easy part and the habits are the lever.

How do you choose ingredients?

We start with clinically studied ingredients at clinically meaningful doses, prioritise bioavailable forms, and exclude anything on our Safe list. Every formula is reviewed by qualified health professionals before launch.

Are your supplements safe to take with medications?

Our products use food- and botanical-derived ingredients, but we always recommend consulting your healthcare provider before starting any new supplement, especially if you are on prescription medications.

Are your products vegan?

It depends on the product. We label vegan products clearly on the bottle and product page. When in doubt, the ingredients list is the source of truth.

How should I store my supplements?

In a cool, dry place away from direct sunlight. Our bottles are designed to protect the ingredients, but proper storage keeps them at peak freshness.

Do you ship internationally?

We currently ship within the contiguous United States and Canada. Shipping options and timelines are calculated at checkout.

What if I am not satisfied?

We offer a 100-day satisfaction guarantee on full-priced, unopened products. Reach out to support and we will make it right.

Still have questions?

Our customer team is happy to help. Reach us through any of these channels:

  • Email: support@root1essentials.com